Refund policy

Returns & Refunds

Last updated: 10 August 2026

We want you to feel confident ordering from Nutra Elmt. Because Women Bloom is a consumable dietary supplement, this policy is built around product safety and integrity. By placing an order you accept it.

30-day window, sealed product only

You may request a return within 30 days of delivery. To be eligible, the product must be returned unopened, unused, with the manufacturer's safety seal fully intact, and in its original packaging.

For health and safety reasons we cannot accept opened bottles, broken or tampered seals, or partially used product under any circumstance. Once a seal is broken the product cannot be resold or restocked and must be destroyed. An opened bottle is not refundable, regardless of the reason given.

Only your most recent order is eligible

Refunds are limited to your most recent order. Earlier orders — including earlier orders in a subscription — are not eligible, regardless of how recently you discovered an issue and regardless of whether earlier product remains unopened.

This limitation applies to one-time purchases and to subscription renewals alike.

Subscription orders

Subscription renewal orders are covered by this policy on exactly the same terms: 30 days, sealed only, most recent order only.

Failing to cancel a subscription before a renewal date is not a basis for a refund of that order once shipped, and is not a basis for refunding any earlier order. Cancellation terms are set out in our Subscription Policy.

How to start a return

Email support@nutraelmt.co with your order number and the reason for the return. We will confirm eligibility and send return instructions.

Do not ship anything back before receiving written authorization. Unauthorized returns cannot be matched to your order and cannot be refunded.

Return shipping

Return shipping is the customer's responsibility unless the return results from our error. We recommend a tracked service — we cannot refund a return we do not receive. Original shipping charges are not refundable.

Incorrect or incomplete delivery address

If a parcel is delayed, returned, or lost because the delivery address supplied at checkout was incorrect, incomplete, or outdated, we are not able to issue a refund. You are responsible for the accuracy of the address you enter, including apartment, unit, and suite numbers.

If a parcel is returned to us as undeliverable for this reason, we can reship it once you pay the reshipment cost.

Parcels lost in transit

If tracking shows a parcel has not been delivered, contact us within 30 days of the shipping date.

We will open an investigation with the carrier. Any remedy is at our discretion and follows the outcome of that investigation. Where the carrier confirms loss in transit, we will replace or refund the order. Where tracking shows delivery to the address supplied, no refund is due — including where a parcel is stolen after delivery. In that case we can supply the delivery record for a claim with the carrier or your local authorities.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery with photographs of the product and of the outer packaging. We will replace the item or refund it in full, including shipping, at no cost to you.

Bundles

Multi-bottle bundles are returned as a whole. Partial returns are not accepted, and every bottle must be unopened and sealed.

Refund processing

Approved refunds are issued to the original payment method within 5 to 10 business days of our receiving and inspecting the returned product. Your bank or card issuer may take additional time to post the credit.

Order cancellation before shipping

Orders reach our fulfillment centre quickly after checkout. If you need to cancel, contact us immediately — we will do our best, but once an order has entered fulfillment it cannot be stopped. Follow the return process above after delivery.

Abuse of this policy

We reserve the right to decline a return, refuse future orders, or cancel a subscription where we identify a pattern of returns inconsistent with normal use, or repeated payment disputes.

Questions

Write to support@nutraelmt.co. We answer within 1 to 2 business days.