Contact information

Contact Information

Who we are

This store is owned and operated by:

Dynamic Health Group LLC
A single-member limited liability company registered in the State of Wyoming, United States
Trading as Nutra Elmt

Registered address

1309 Coffeen Avenue, Suite 1200
Sheridan, Wyoming 82801
United States

How to reach us

Email — support@nutraelmt.co
This is the fastest way to reach us, and the address to use for order questions, returns, and privacy requests.

Telephone — (307) 620-9380

Response times

We answer email within 1 to 2 business days, Monday to Friday, excluding United States public holidays. Messages received over a weekend are answered the following business day.

What to include in your message

To help us resolve your question in a single exchange, please include your order number and the email address used at checkout. For a damaged or incorrect item, attach photographs of the product and of the outer packaging.

Specific requests

  • Returns and refunds — see our Refund Policy, then write to us to obtain a return authorization. Please do not ship anything back before receiving one.
  • Delivery and tracking — see our Shipping Policy. Orders are fulfilled from centres located in the United States.
  • Privacy requests — use the subject line "Privacy Request" so your message is routed correctly.

Health and safety

We are not able to provide medical advice. If you have a question about whether this product is suitable for you, consult your physician or another qualified healthcare professional. If you are experiencing a medical emergency, contact your local emergency services.